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I can’t make calls and I paid the call and text add on

Camarq02

Camarq02 Posts: 4 ✭Lüm Member

July 2022 in Help

Do you know how to fix this? People can’t call me and I cannot call anybody

0

Comments

Lüm Mobile Posts: 317 Lüm Admin

July 2022
Try restarting your phone and turning VoLTE off.
Android: Settings > Connections > Mobile Networks > VoLTE Calls option
Apple: Settings > Cellular or Cellular Data > Enable LTE > Turn off
0
Camarq02 Posts: 4 ✭Lüm Member

July 2022

I don’t have that option when I go to Cellular
FF2FC88F-A67F-426D-9FEC-8FFC03BD0E7B.png

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Camarq02 Posts: 4 ✭Lüm Member

July 2022

Found it! Thank you a lot!

0
Lüm Mobile Posts: 317 Lüm Admin

July 2022

Can you create a trouble ticket? This may be related to our VoLTE update last night.

0

Categories

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color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } .css-111qmu7-titleBarStyles-bar{height:auto;} .headerNavigation a{background:transparent !important; color:yellow;} .titleBar .css-q4odj5-titleBarNavStyles-items .css-1i2q1m9-titleBarNavStyles-link:hover{background:transparent !important;} .css-rmjqgi-button-primary-styleHelperButtonGenerator-buttonClass:hover { background: #ef4126; border-color: #ef4126; } @media screen and (max-width: 768px) { .footer-row { display: block; 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font-weight: 400; font-style: normal } .css-111qmu7-titleBarStyles-bar{height:auto;} .headerNavigation a{background:transparent !important; color:yellow;} .titleBar .css-q4odj5-titleBarNavStyles-items .css-1i2q1m9-titleBarNavStyles-link:hover{background:transparent !important;} .css-rmjqgi-button-primary-styleHelperButtonGenerator-buttonClass:hover{ background: #ef4126; border-color: #ef4126;} .footer {padding:65px 0 45px;} .footer .footer-row{align-items:flex-start;} .footer .col .col-tit{text-transform:uppercase; padding-bottom:22px;} .footer .col .col-tit a{color:#001254; font-size:14px; text-transform:capitalize; text-decoration:none; font-family:conglomeratebold-regular,Lato;} .footer .col .col-list{list-style:none; margin:0;} .footer .col .col-list li{padding-bottom:18px;} .footer .col .col-list li a{color:#001254; font-size:14px; text-transform:capitalize; font-family:conglomeratebook,Lato; text-decoration:none;} .copyright-and-policy{padding:20px 0;} .copyright-and-policy ul{display:flex; 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