Calls time out after 5 minutes while in the USA

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9544
9544 Posts: 5 ✭Lüm Member
in Community Help

My wife and I both have Pixel 2 phones and US Data plans while we're in the USA. Both our phones will disconnect after 5 minutes of air time. How do we switch off or change the air time. This timing out problem doesn't happen in Canada. Thanks for your help !

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  • Lüm Mobile
    Lüm Mobile Posts: 364 Lüm Admin
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    Hi there,

    Can you tell me what time the last call was at? I'm not seeing any for both of your accounts in the last 24 hours.

  • 9544
    9544 Posts: 5 ✭Lüm Member
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    The last time was October 19th. and October 12th before that. After that I was aware I would loose my connection and would have to hang up and call back again. My wife's phone does the same thing.

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