Unable to port number from Sasktel

eRedekopp

I have tried porting my number both with an IMEI number and an account number. In both cases I either get an email instantly telling me that my port has failed, or at one point I was on the "Success, we've received your number port request" screen, then later received a message telling me that the port has failed. I submitted a ticked days ago and haven't heard back. I'm unsure of how to proceed.

Lüm-Mobile

Hi there,

I left some notes on your previous trouble ticket but you may not have gotten notifications about it. We're looking into it right now.

Mkeck

I am having the same issue! What do I do?

Lüm-Mobile

Please check your trouble tickets!

Cazza

also having the same issue. I received a Port Request Successful notification and it’s been over 12 hours. What do I do now?

Lüm-Mobile

Please raise a trouble ticket: https://help.lum.ca/kb/articles/18-raising-a-trouble-ticket

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