Raising a trouble ticket - Member Forum
<main> <article class="userContent"> <p>We know that some issues need more support. If the Member Forum isn't able to solve your problem, you can submit a trouble ticket to our Support team.</p><ol><li><a href="https://sasktel.vanillacommunities.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">Log into myLüm.</a></li><li>Click on <strong>Help</strong> in the left hand menu.</li><li>Click <strong>Raise Trouble Ticket</strong>.</li><li>Select Trouble Ticket Type: Issue</li><li>Select the category and sub category of your ticket.</li><li>Enter your ticket details and hit Enter to submit your ticket.</li></ol><p>We recommend answering the following for your ticket details:</p><ul><li>What exactly is happening?</li><li>When did it start?</li><li>Is it happening all the time?</li><li>Is there a workaround?</li></ul> </article> </main>