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Get an eSIM or SIM Card
You may have reached this page for 1 of 2 scenarios. Please read the scenarios to see which fits you. Scenario 1: New Lüm Members who have not yet created a membership, please start by signing up. If you have already signed up, proceed with step 1 below. Scenario 2: Existing Lüm Members who have changed phones or wish to…
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eSIM Activation by Phone Type
New Lüm Members who have not yet created a membership, please start by signing up. Once you are at the eSIM activation step continue with step 1 below. Existing Lüm Members who have changed phones or wish to obtain a new eSIM or SIM card will start by going to Update Profile → Phone or SIM change and continue with step 1…
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Understanding SIM, eSIM and Dual SIM
SIM A Subscriber Identity Module (SIM) is a physical card installed in a phone that contains the information needed to connect to the SaskTel network eSIM An embedded SIM (eSIM) is an industry-standard digital SIM that allows you to activate a wireless plan without using a physical SIM An eSIM provides all the same…
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Activating Your SIM Card
Upon receiving your SIM card, whether you're a newcomer to Lüm or have obtained a replacement, proceed with the following steps to activate it. From the Dashboard click Activate SIM OR from the left menu click SIM Activation Enter your SIM card number - if using a phone, you may scan the barcode with your camera Click Next…
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Questions About Lüm SIM Card Shipping
This FAQ was made to help with common questions around SIM shipping. I ordered a SIM but my tracking code is blank. Did I do something wrong? Not at all! Once your SIM is ordered, you'll receive an email that confirms a SIM will be shipped to you. Our warehouse typically creates the order within 24 hours of purchase. If…