eSIM Activation by Phone Type

New Lüm Members who have not yet created a membership, please start by signing up. Once you are at the eSIM activation step continue with step 1 below.

Existing Lüm Members who have changed phones or wish to obtain a new eSIM or SIM card will start by going to My Account → Switch Your Phone and continue with step 1 below. eSIM is not transferable between phones. You will need to obtain a new eSIM for each phone change.

https://www.youtube.com/watch?v=MkF19WDH-i0&list=PLV2wrAuwDqafGqb-NRslpe0yNJCfKdAAp&index=7

From the Dashboard click Activate eSIM OR from the left menu click eSIM Activation
Click Next
Click Next
Click Finish
Click Let's Go!
Add the eSIM to your phone - we recommend accessing your email from another phone or computer to scan the provided QR code. This will speed up the activation process. If you don't have an extra device, you can enter the details manually by following the steps by phone type below.

🚩 If you previously had an eSIM registered with Lüm and have switched to a SIM card, please remove the eSIM from your list of SIM's in your phone.

iPhones

Make sure your iPhone is on iOS 13.0 or above and connected to Wi-Fi or mobile data.
Go to Settings > Cellular > Add eSIM (or Add Cellular Plan)
Choose Use QR Code
Select Enter Details Manually
In the SM-DP+ Address field, copy and paste from the app or type SM-V4-062-A-GTM.PR.GO-ESIM.COM
Leave the Activation Code field blank

Samsung

Open Settings > Connections > SIM Card Manager
Select Add Mobile Plan
Select Enter Activation Code
In the Activation Code field, copy and paste from the app or type SM-V4-062-A-GTM.PR.GO-ESIM.COM
Follow the on-screen prompts

Google

Go to Settings > Network & Internet
Select SIMs
Select Download a SIM instead
Select Next and follow the steps
Select Need Help at bottom of the screen
Select Enter it manually
Copy and paste from the app or type SM-V4-062-A-GTM.PR.GO-ESIM.COM

New Lüm Members next steps https://help.lum.ca/kb/articles/45-choose-new-or-bring-your-current-phone-number-to-luem-mobile

New Lüm Members previous steps https://help.lum.ca/kb/articles/156-membership-and-data