When you listen to a voicemail, you'll hear information about the caller's name or phone number, date and time, and length of the message. If you don't want to hear that information, you can change it by updating to an abbreviated envelope.
- Log into your voicemail.
- Enter your voicemail PIN and press #.
- Press: 4 2 4
- 4 to administer account
- 2 for mailbox preferences
- 4 for envelope information
- Press:
- 1 for full envelope information (hear the caller's name or phone number, date and time, and length of the message)
- or
- 2 for abbreviated envelope information
- Hang up.