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Porting your own number is something that most people haven't done before. We wanted to create a post to highlight some of the places that we've seen the most questions around this process. Entering your address Street name: Do not include directions (E, W) if part of your address. House/Apartment number: If you live in an…
Trying to port over from Bell. Everything has been great so far. Got to the activate your E-Sim part it tried, said it failled, and now i cannot even retry it. The confirm button on step 3/3 does nothing. So i'm currently left with no phone as the enrollment has already cancelled my Bell plan, and i cant get activated on…
Hi, I need to port 2 numbers to lum, but I do not know how to do it. Do I need to buy a plan first and then I’ll get the option to port? Or can I port the numbers before picking a plan? and I have a SIM so should I pick the SIM or could it be eSIM in this case too? Thanks!
I would like port my number over from Virgin Mobility. As it is a BYOD, it looks like they do not have my IMEI number, so I understand I should use my Account number. BUT I have 2 phones under the same account. So how will the port over pick the correct number? Do I fill in my phone number somewhere during the process. I…
I have been trying too port my number away from lum mobile since Tuesday/Yesterday(it feels like its been forever) Basically lum support is telling me too use my 5 digit account number, and each time I have talked with Public support's team the error they are getting is that the account number is wrong, they said they need…
Hi there, the port-out process seems to have been completed successfully from Lum Mobile to Public Mobile this evening, Dec 23rd 2024. Lum Mobile membership was set to be renewed automatically next day on Dec 24th, 2024. However, in theory Lum Mobile system is supposed to realize the number has been ported out then cancel…
I tried many times and failed to port my number from Bell, contacted them, and replied that they never receive any request so I have to check back with LUM. What's the play here people?
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