RCS Messaging is Here! As of, March 31, 2025—iPhone and Android users can enjoy the same next-level messaging experience with each other. So, what’s the big deal? Think of it as SMS and MMS 2.0—but wa…
As many of you are aware we have launched new plans. We have 7 new plans to offer ranging from 1 year 3 month and 1 month durations. Here’s a few things included with all the plans: They are fast – ev…
If there's a service outage, we'll work our hardest to get it fixed ASAP. Since we use SaskTel's network, you can stay updated on any outages here. If you don't see an outage listed but still have a t…
Hey Lüm Members, we are glad you are here! This forum is meant to help members communicate effectively, solve problems together, and share knowledge. Posts that don’t add to the group’s technical unde…
Porting your own number is something that most people haven't done before. We wanted to create a post to highlight some of the places that we've seen the most questions around this process. Entering y…
Hi there, the port-out process seems to have been completed successfully from Lum Mobile to Public Mobile this evening, Dec 23rd 2024. Lum Mobile membership was set to be renewed automatically next da…
My friends lum account is about to be shut down and is freaking out as lum attempted to charge $999 to her credit card for the 1 year renewal. an someone from lum please look at this and fix it. Its n…
I am trying to transfer an eSIM from my iPhone 11 to iPhone 12 Pro. Have tried everything that Lum has suggested; I still get the message that the transfer of my phone number isn't supported even thou…
I thought I was able to activate my existing SIM and now cannot get out of that screen and no options to order a new one I paid for a yearly membership and so far cannot use it. Having no luck getting…
New activation on the new 5G plan here. I have VoLTE enabled on the iPhone 12. When I make or receive a call I see the little indicator flip to 3G during the call, and internet is super slow while on …
Can I use the same email I used to create my Lum account for my wife's and daughter's account when I sign them up? Or does a different email need to be used for each account?
Good morning everyone, I got a new plan from another provider, but I want to keep my current Lum phone number, so I called the new provider to transfer my current number to the new provider. I followe…
Has anyone found a workaround to be able to load an eSIM on an iPhone 16? My iPhone 16 is asking for a Lum Mobile QR Code, which the Tech's say they don't have. Instead they have me load "SM-V4-062-A-…
