Update Payment Information
Currently Lüm accepts major credit cards and Visa/Mastercard Debit cards. You are required to have one payment card on file to make purchases when you need it through your myLüm.
Lüm Mobile participates in Visa Account Updater (VAU) and Mastercard Automatic Billing Updater (ABU) to keep your payment cards updated. When your credit card information changes (card number or expiration date), Visa and Mastercard securely sends us the updated information. This ensures that your service is never interrupted due to an out-of-date credit card on your account. You may be able to opt-out of automatic updates by contacting your credit card issuer.
To update your card details:
- Log into myLüm.
- Click on Manage Profile.
- Click on Update Payment Card.
- Click on Edit Payment Details.
- Update your payment card information and click Update.
- Click OK when Success window appears.
Review Past Payments and Invoices
If you need to find a past payment or get a copy of a past invoice, you can find it in your email, or you can view, download, or email it to yourself from your myLüm account.
Follow these steps:
- Log into myLüm
- Click on Payment History
- Click the amount to review for more information on each payment
- Click Download Receipt or Email Receipt