Bringing your current phone number to Lüm Mobile - Member Forum
<main> <article class="userContent"> <p>You can bring most <strong>Saskatchewan phone numbers</strong> to Lüm Mobile (if you're not sure, contact your old provider). Once you have your SIM card, follow the<a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsasktel.vanillacommunities.com%2Fkb%2Farticles%2F31" rel="nofollow noreferrer ugc"> activation steps</a> to bring it over. </p><p>A few things to know before porting your number over:</p><ul><li>Your number must be active with your previous provider to be brought over.</li><li>We can only bring 306 and 639 numbers to Lüm Mobile</li><li>If there's anything owing on your other account, the port-in won't work.</li><li>If it's a landline that's tied to your security system or Internet provider, you'll want to call them before you bring your number.</li></ul><p>During the port-in request, you'll be asked about your old account's:</p><ol><li>Address on file</li><li>Phone number</li><li>The type of number </li><li>Current provider</li><li>Details using one of the following:<ul><li>IMEI</li><li>Account number</li></ul></li></ol><p>Keep your old SIM in your phone to receive a text to approve the transfer.</p><p>For a list of possible errors, see <a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsasktel.vanillacommunities.com%2Fkb%2Farticles%2F56" rel="nofollow noreferrer ugc">Troubleshooting port-in error messages</a>.</p><p><span class="safeEmoji nativeEmoji">🚩</span> Wireless number transfers usually takes a few seconds, but can sometimes take up to 2 hours to get a response from your old provider. A home phone transfer can sometimes take up to 24 hours.</p> </article> </main>