Troubleshooting & FAQs FAQ How to's

Changing your Lüm password

Update password

Log into myLüm.
Click on Update Profile.
Click on Change Password.
Enter your Current and New password in the fields.
Click on Confirm Password.

Forgot password

Click on Forgot Password? on the myLüm login page.
Enter your email address to receive a code to reset.
Click on Reset Password.
Follow the steps in the email to reset your password.

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color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } .css-111qmu7-titleBarStyles-bar{height:auto;} .headerNavigation a{background:transparent !important; color:yellow;} .titleBar .css-q4odj5-titleBarNavStyles-items .css-1i2q1m9-titleBarNavStyles-link:hover{background:transparent !important;} .css-rmjqgi-button-primary-styleHelperButtonGenerator-buttonClass:hover { background: #ef4126; border-color: #ef4126; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ @font-face { font-family: conglomeratelight-regular; src: url(https://lum.ca/assets/newfront/font/conglomeratelight-regular-webfont.woff2) format('woff2'), url(https://lum.ca/assets/newfront/font/conglomeratelight-regular-webfont.woff) format('woff'); font-weight: 400; font-style: normal } @font-face { font-family: conglomeratebold-regular; src: url(https://lum.ca/assets/newfront/font/conglomeratebold-regular-webfont.woff2) format('woff2'), url(https://lum.ca/assets/newfront/font/conglomeratebold-regular-webfont.woff) format('woff'); font-weight: 400; font-style: normal } @font-face { font-family: conglomeratebook; src: url(https://lum.ca/assets/newfront/font/conglomeratebook-regular-webfont.eot); src: url(https://lum.ca/assets/newfront/font/conglomeratebook-regular-webfont.eot?#iefix) format('embedded-opentype'), url(https://lum.ca/assets/newfront/font/conglomeratebook-regular-webfont.woff2) format('woff2'), url(https://lum.ca/assets/newfront/font/conglomeratebook-regular-webfont.woff) format('woff'), url(https://lum.ca/assets/newfront/font/conglomeratebook-regular-webfont.svg#conglomeratebook) format('svg'); 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