Pausing network access - Member Forum
<main> <article class="userContent"> <p>You have the ability to temporarily stop your phone from using data, calls, and texts.</p><p>A few scenarios where this would be used are:</p><ul><li>Lost or stolen phone</li><li>Parental controls</li></ul><ol><li><a href="https://help.lum.ca/home/leaving?allowTrusted=1&target=https%3A%2F%2Fmylum.lum.ca%2F" rel="nofollow noreferrer ugc">Log into myLüm.</a></li><li>Click on <strong>Buy & Manage</strong>.</li><li>Click on <strong>Pause Lüm Service</strong>.</li></ol><p><span class="safeEmoji nativeEmoji">🚩</span> Please wait at least 1 minute before trying to resume your service!</p><p>To turn on service again, click on <strong>Resume Lüm Service</strong>.</p><p><br></p><p>*We don't sell phones, so we do not add your phone to the national IMEI blacklist database. You can contact the originating provider with your IMEI number to do this.*</p> </article> </main>