By changing your notification settings, you can make a personal information stream that meets your needs without bothering you. With Lüm, you’re always in charge of your digital experience.
Promotional Notifications
Keep up with Lüm’s promotional alerts. These notifications tell you about the newest deals and services.
Auto-pay Reminders
Don’t forget a payment with auto-pay reminders. These alerts tell you about automatic deductions coming to your account, giving you enough time to make sure you have enough funds.
Membership Reminders
If you do not have Auto-pay enabled, you will receive membership reminders when your subscription is nearing its end. These alerts will help you stay current and avoid service interruptions.
Account Updates
Watch your account with regular updates. Whether it’s a payment confirmation or a subscription change, these notifications keep you updated on all account actions.
Low Data Balance Alerts
Data is valuable. Lüm’s low data balance alerts warn you when you’re close to your data limit, letting you either reduce your usage or recharge your data to stay online.
Get Help Requests - Support
When you need help, Lüm’s ‘Get Support’ notifications make sure your support requests updates are seen. You’ll get updates on your request, from sending to solving.
Travel Notifications
For the travelers, travel notifications are important. For coverage information while travelling see Coverage.
If you're missing an email from us, here are a few things to check:
- Junk Folder of your email Inbox
- Email forwarding rules (ex: Hotmail emails forwarded to your Gmail account)
- Spelling of your email address (pobody's nerfect)
- Check your Notifications in myLüm to ensure it is not disabled
Membership Reminders
If you do not have Auto-pay enabled, you will receive membership reminders when your subscription is nearing its end. These alerts will help you stay current and avoid service interruptions.