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Lüm Communications
We'll use this to update you on things that are important.
Community Help
Help is always available and 100% online. No waiting on the phone on-hold or trying to find a location near you - just hop online wherever you are and find the answers!
Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. To keep up to date on current outages see: https://www.sasktel.com/wps/wcm/connect/content/home/Reported+Outages/Outages

Welcome To Lüm Member Forum

Why can I no longer receive calls?

Answered hansc23 71 views 3 comments 0 points Most recent by H-Man September 2023Community Help
Temporary pin

Answered Brooke 61 views 1 comment 0 points Most recent by Lüm-Mobile September 2023Community Help
Lumbot not showing at the bottom of the help page.

Answered Cam 61 views 1 comment 0 points Most recent by H-Man September 2023Community Help
I paid for another sim card for my account, was charged and never received it. What to do?

Answered Aroch 21 views 1 comment 0 points Most recent by H-Man September 2023Community Help
Locked out of Sasktel Voicemail.

Answered Cleorayxe 301 views 1 comment 0 points Most recent by H-Man September 2023Community Help
1

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Ios 17 mobile support

Active Jpref 81 views 0 comments 1 point Started by Jpref September 2023 Community Help
Cannot make or receive calls with iPhone 7plus and iPhone X

Answered Likal 121 views 5 comments 0 points Most recent by RichardSch September 2023Community Help
Activated my SIM card at 4 pm today. 5 hrs later I have no service. Shows sos at the top ???

Answered Weezie 164 views 3 comments 0 points Most recent by Lüm-Mobile August 2023Community Help
sim activation not working

Answered Lum 201 views 7 comments 0 points Most recent by Weezie August 2023Community Help
My number has been spoofed

Answered kkoskie 141 views 2 comments 0 points Most recent by Lüm-Mobile August 2023Community Help
Membership Renewal

Leafman1967 61 views 2 comments 0 points Most recent by Lüm-Mobile August 2023Community Help
Travelling to US with Google pixel phone?

JeffK 402 views 5 comments 0 points Most recent by Lüm-Mobile August 2023Community Help
4

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Data Transfer

Active myles 131 views 1 comment 4 points Most recent by H-Man August 2023Outages
If a member dies, how to cancel their membership and can they get a refund?

Answered MJDug 121 views 2 comments 0 points Most recent by MJDug August 2023Community Help
When does 10 GB of free data come?

Answered ✓ SpookyHalloween 91 views 2 comments 0 points Most recent by SpookyHalloween August 2023Community Help
Payment details screen empty

Answered ✓ occs 101 views 7 comments 0 points Most recent by occs August 2023Community Help
Is my phone unlocked?

Answered Mary 41 views 1 comment 0 points Most recent by H-Man July 2023Community Help
1

We want to hear your ideas!

In Progress Lüm-Mobile 731 views 12 comments 1 point Most recent by Antony July 2023Outages
Change payment card

Tom2day 131 views 3 comments 0 points Most recent by H-Man July 2023Community Help
billing

Answered batboy 71 views 3 comments 0 points Most recent by Lüm-Mobile July 2023Community Help
How many subscribers use Lüm?

Answered Lon 111 views 1 comment 0 points Most recent by batboy July 2023Community Help
Changing my Lum phone number

Answered ✓ Devin Beaudoin 111 views 4 comments 0 points Most recent by H-Man July 2023Community Help
Existing customer deal

mrkyle 351 views 7 comments 0 points Most recent by mrkyle July 2023Community Help
Once I install the LUM SIM, how long does it usually take to become active and I can use my device?

Answered ✓ Ry G. 91 views 2 comments 0 points Most recent by Ry G. July 2023Community Help
Will the Samsung A14 work with Lum?

Answered ✓ Penedono 51 views 2 comments 0 points Most recent by Penedono July 2023Community Help
Is Lum this bad at everything?

Bearable 162 views 1 comment 0 points Most recent by Lüm-Mobile July 2023Community Help
I can't enter my address as it is a rural address without a street or apartment number. How do I ent

Answered Ken Newman 51 views 2 comments 0 points Most recent by Lüm-Mobile July 2023Community Help
Updated Card

Answered ✓ Scott 51 views 1 comment 0 points Most recent by Lüm-Mobile June 2023Community Help
Payment failed

Beardedbbq 81 views 3 comments 0 points Most recent by Lüm-Mobile June 2023Community Help
Selecting a new number when signing-up

Answered Lümpfish 51 views 3 comments 0 points Most recent by Lüm-Mobile June 2023Community Help

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